1. DELIVERY one 

We deliver medicines only in INDIA.

2. DELIVERY CHARGES

Delivery is FREE for Orders ABOVE 500 Rupees and it will remain free for selected cities which will be displayed during checkout. Our Delivery charges will be nominal and will be intimated prior to the customer

3. SERVICE DAYS AND TIME YOU CAN ORDER 24*7 THROUGH OUR WEB SITE OR APP.

we service order 7 days a week . In case of any delay, our agent will inform you on a priority basis. You can contact us on : +91 7828993832 (between 10am and 7pm). 

4. PAYMENT OPTIONS AVAILABLE

We currently take payments in CARD, Net banking or BANK Transfer. Cash could be handed over at the time our service partner hands over the order to you. 

5. HOW CAN I EDIT OR CANCEL MY ORDER?

This can only be done before the order has been shipped, i.e. you need to ensure you call us at +91 9270077620 for cancellation, before the mail with 'order shipped information' reaches you. 

6. ABOUT PRESCRIPTIONS

If you order a medicine that can only be prescribed by a qualified medical practitioner, then you need to have that prescription ready at the time of placing of order. 

7. CUSTOMER CARE

You can also call us at +91 9270077620 (09 am to 09 pm 6 days a week (Except Sunday)) 

8. QUALITY AND AUTHENTICITY OF THE MEDICINES

We ensure that our partners procure the medicines directly from certified pharmacists and regulated manufacturers. Some of our partners are reputed manufacturers themselves. Rest assured, we ensure that you get only quality and authentic medicines that are well within the expiry date. 

9. WHY CAN'T I CONFIRM ORDER AS SOON AS I UPLOAD THE PRESCRIPTION?

Pharmacists verify the prescription and digitize the same before you can confirm the order. 

10. CAN I BUY GENERIC SUBSTITUTES?

Yes, you can buy generic substitutes provided the doctor writes the generic name instead of brand name in the prescription 

11. CAN I TRACK MY ORDER?

Yes sure. We update you at every stage with an sms/email. 

12. WHY DOES THE MEDICINE PRICES CHANGE?

Medicine prices vary by geographical location, batch number and often change on a day to day basis due to regulations and distributors. The process listed on our site act as guidance and help you understand if you are paying the right price for your medicines